Privacy Policy
Last updated: July 15, 2026
This Privacy Policy explains how ImbizoHub ("we", "our", "the app") collects, uses, and protects your information when you use our mobile application.
1. Information We Collect
We collect the following types of information to operate and improve ImbizoHub:
- Account information: your name, phone number, and email address when you register.
- Location data: your approximate or precise location, where needed to connect you with nearby services or deliveries.
- Transaction information: details of purchases, bookings, or commissions processed through the app, including amounts and timestamps. Payments are handled through EcoCash and Paynow — we do not store your mobile money PIN or full payment credentials.
- Device and usage data: device type, operating system, app usage patterns, and crash reports, used to improve app stability and performance.
2. How We Use Your Information
- To create and manage your account
- To process transactions and calculate applicable commissions
- To connect you with relevant services, listings, or other users
- To communicate with you about your account, transactions, or updates to the app
- To detect, prevent, and address technical issues, fraud, or abuse
- To improve and develop new features
3. How We Share Your Information
We do not sell your personal information. We may share limited information with:
- Payment processors (EcoCash, Paynow) to complete transactions
- Service providers who help us operate the app (e.g. hosting, analytics, crash reporting)
- Other users, where necessary to complete a transaction (e.g. sharing contact or location details between a buyer and seller)
- Law enforcement or regulators, where required by law
4. Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also delete your account directly within the app, where available.
6. Children's Privacy
ImbizoHub is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
7. Test/Beta Use
During closed testing, features and data handling practices may change as we refine the app. Test transactions may not reflect real payment activity.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date above.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Email: support@imbizohub.com
Website: imbizohub.app / imbizohub.com